What is your return policy and instructions?

We hope you love your new Dockers® purchase! If you’re not completely satisfied, you can return your unworn and unwashed item within 60 days.

Due to an unexpected volume increase, mail-in return processing will experience a delay. We apologize for the inconvenience and greatly appreciate your patience.

Please note:

• A $7.50 return-shipping fee will be processed for FedEx & mail returns.
• All refunds are made in the original form of payment.
• In-store returns made without a receipt are eligible for store credit only.
• Shipping and handling fees, gift wrap charges and donations are nonrefundable.
• Custom items and final sale items are nonrefundable.
• International customers who purchase online from our U.S. site are responsible for all return-shipping costs.

RETURNS

To return your item(s), click on the Start Your Return button below to start the process. Items purchased on Dockers.com can be returned by FedEx drop-offs, or by mail.

START YOUR RETURN

Enter your order number and email address. Select the item(s) you want to return. Then select your preferred method — we recommend using FedEx drop-offs for a smoother experience.

FedEx Returns (recommended)

• Print your prepaid shipping label and packing slip
• Place the packing slip inside the package along with your item(s)
• Attach the shipping label to the outside
• Drop off the package at a FedEx or a participating Walgreens
• Receive your refund once we receive the item(s)
• Go printerless. If you don’t have a printer handy, you can take the mobile return QR code from your return confirmation email to a FedEx store or a participating Walgreens and they’ll print the label for you.

Returns cannot be canceled once they have been dropped off.

Mail Returns

• Print your prepaid shipping label and packing slip
• Place the packing slip inside the package along with your item(s)
• Attach the shipping label to the outside
• Drop off the package at your local shipping center
• Receive your refund once we receive the item(s)

In-Store Returns

We are not accepting in-store returns at this time.