We hope you love your new Dockers® purchase! If you’re not completely satisfied, you can return your unworn and unwashed item within 60 days.
Please note:
- A $7.50 return-shipping fee will be processed for FedEx & mail returns.
- All refunds are made in the original form of payment.
- In-store returns made without a receipt are eligible for store credit only.
- Shipping and handling fees, gift wrap charges and donations are nonrefundable.
- Custom items and final sale items are nonrefundable.
- International customers who purchase online from our U.S. site are responsible for all return-shipping costs.
- Please note, if the order is associated with an APO or FPO address, please contact Customer Service for support.
RETURNS
To return your item(s), click on the Start Your Return button below to start the process. Items purchased on Dockers.com can be returned by FedEx drop-offs, or by mail.
Enter your order number and email address. Select the item(s) you want to return. Then select your preferred method — we recommend using FedEx drop-offs for a smoother experience.
FedEx Returns (recommended)
- Print your prepaid shipping label and packing slip
- Place the packing slip inside the package along with your item(s)
- Attach the shipping label to the outside
- Drop off the package at a FedEx or a participating Walgreens
- Receive your refund once we receive the item(s)
- Go printerless. If you don’t have a printer handy, you can take the mobile return QR code from your return confirmation email to a FedEx store or a participating Walgreens and they’ll print the label for you.
Returns cannot be canceled once they have been dropped off.
Mail Returns
- Print your prepaid shipping label and packing slip
- Place the packing slip inside the package along with your item(s)
- Attach the shipping label to the outside
- Drop off the package at your local shipping center
- Receive your refund once we receive the item(s)
In-Store Returns
We are not accepting in-store returns at this time.
EXCHANGES
We do not accept exchanges at this time. If you need a different size, we recommend returning your original item and then repurchasing it online in the new size.
