To start your return, please start here.
Items purchased on Dockers.com can be returned by FedEx drop-offs, or by mail. When making a return, enter your order number and email address. Select the item(s) you want to return. Then select your preferred method — we recommend using FedEx drop-offs for a smoother experience. To reprint return labels, please visit our Returns Center.
Please note:
- A $7.50 return-shipping fee will be processed for FedEx & mail returns.
- All refunds are made in the original form of payment.
- In-store returns made without a receipt are eligible for store credit only.
- Shipping and handling fees, gift wrap charges and donations are nonrefundable.
- Custom items and final sale items are nonrefundable.
- International customers who purchase online from our U.S. site are responsible for all return-shipping costs.
- Please note, if the order is associated with an APO or FPO address, please contact Customer Service for support
FedEx Returns (recommended)
- Print your prepaid shipping label and packing slip
- Place the packing slip inside the package along with your item(s)
- Attach the shipping label to the outside
- Drop off the package at a FedEx or a participating Walgreens
- Receive your refund once we receive the item(s)
- Go printerless. If you don’t have a printer handy, you can take the mobile return QR code from your return confirmation email to a FedEx store or a participating Walgreens and they’ll print the label for you.
Returns cannot be canceled once they have been dropped off.
Mail Returns
- Print your prepaid shipping label and packing slip
- Place the packing slip inside the package along with your item(s)
- Attach the shipping label to the outside
- Drop off the package at your local shipping center
- Receive your refund once we receive the item(s)
In-Store Returns
We are not accepting in-store returns at this time.